FAQ Frequently Asked Questions

• Royalty fee per month / year
  There are no royalty fees

• Entrance fee
  There are no entrance fees

• Choice of location
  Only prestigious locations (old town zones, squares, high-density and movement streets)

• Minimum location size
  70 sqm

• Location assessment – feasibility study, project and relative budget
  Assessed according to the area (population density, high pedestrian and automobile passage with parking options and close proximity to well-established shopping centres).
  If you send us a floor plan, images and the location of the premises, we will be able to establish the feasibility of our format in just a few hours, completely free of charge.

• Parlour set-up and timing
  After choosing a location the set-up will include: masonry work, flooring, painting, electrical and plumbing system, furniture, signs, window stickers and the construction of a small workshop / warehouse. The timing, from project approval to realisation can vary between 30/60 days

• Lease and personnel costs
  The affiliate is responsible for all aspects regarding the management of the parlour.

• Marketing and graphics
  Our in-house department is at the disposal of our affiliates for all such requirements.

• Training (costs and timing)
  Training takes place directly at the franchise parlour with professional coaching for about a week. Assistance during the inauguration. Refresher courses are also organised over time. The affiliate is responsible for costs and out-of-pocket expenses which vary according to the learning times.

• Start up / inauguration
  – Complimentary tasting products for the inauguration
  – Graphic support for the inauguration (flyers, posters, sails, totems, complimentary coupons etc.)
  – Professional coaching during the opening phase.

• Multiple points of sale
  If the area is available, it is possible to franchise several points of sale in the same province which leads to a number of advantages and benefits.

• Optional additional modules
  In addition to the basic format (ice cream, granitas, yoghurt, ice cream bars and pastries), there are also a number of optional additional modules (cafeteria, pizzeria, fine foods, fried foods and cocktail/wine bars) designed to integrate other food products and increase/guarantee sales 365 days a year

• Product quotation
  – To purchase: to be negotiated
  – To sell: 300% markups

• Payment for products
  Italy: payment upon unloading or up-front payment
  Abroad: up-front payment

• Transport costs
  Variable depending on the country of interest and quantities. (Quotation upon request)

• Minimum order
  To be agreed